Name: Pochin House
Address: 2 Pochin House, Saint Austell, Cornwall, PL25 3RX, United Kingdom
Telephone: 07794885351
Rating: 5

Overview
On Arrival
Entrance & Reception
Getting Around
Facilities
Sensory & Communication
Emergency Info

Pochin House offers comfortable self-catering accommodation in a convenient location just outside St Austell town centre. Its central position makes it an excellent base for exploring Cornwall, with the Eden Project, Charlestown, local beaches and many of the county’s popular attractions within easy travelling distance.

The apartment provides a welcoming place to relax after a day out, with a comfortable living space and the facilities needed for an enjoyable independent stay. Pochin House benefits from convenient road links, access to local bus services and allocated parking.

Detailed accessibility information is provided with this listing, including information about arrival, parking, the entrance, routes through the building and the facilities within the apartment. This allows disabled guests and anyone with particular access requirements to understand what is available and decide whether the accommodation will meet their individual needs before booking.

Pochin House can be reached by public transport, drop-off or car. A bus stop is directly outside the property, although there is a gradient towards the apartment. The route from the parking space includes a gentle slope and a kerb. The pathway is brick surfaced and there is no ramp provided.

Public Transport: A bus stop is directly outside Pochin House, although there is a gradient towards the apartment.
Parking: The building has one standard parking space.
Accessible Parking: No dedicated accessible parking bays are provided.
Drop-Off: A drop-off point is available through the gates, although there is a kerb stone along the path.
Parking To Entrance: Approximately 100 metres, with a gentle slope. There is a kerb when coming down the slope from the parking space.
External Route: The route is not step-free and includes a gentle gradient.
Pathway Surface: A brick path runs along the front of the building and into the entrance door.
Ramp: No ramp is provided. The member recommends bringing a portable ramp if required.
Handrails: No handrails are provided.
Entrance Signage: The accessible entrance is not signposted. A detailed information fact sheet will be sent out with full details and location information.

Access to the building is through a keyed glass entrance door. The door has an approximately 85 cm clear width and may not be easy for a wheelchair user to open independently. Once inside, the entrance to Apartment 2 is immediately on the right and requires a 90-degree turn. There is no reception desk because this is a self-catering apartment.

Main Entrance: Not step-free.
Entrance Type: Key-accessed glass door.
Door Width: Approximately 85 cm clear width, with the walls touching the door on each side.
Door Opening: The entrance door may not be easy for a wheelchair user to open independently.
Threshold: Level.
Reception: There is no reception desk because this is a self-catering apartment.
Apartment Entrance: Apartment 2 is immediately on the right after entering the building and requires a 90-degree turn.
Turning Space: Limited at the entrance.
Hearing Loop: A portable loop is available for the television when used by someone with a hearing aid.
Lighting: Good lighting is provided throughout the apartment, with spotlights in the kitchen area.
Glass Door Markings: The entrance door has a bar across it and is not fully glass.
Staff Assistance: No staff assistance is provided.

The apartment is on the ground floor and has generally clear internal routes. The internal corridors are approximately 150 cm wide and all internal doors are approximately 90 cm wide. There is good turning space in the open-plan areas and bathroom, although space is limited in Bedroom 1 and not available in Bedroom 2.

Corridors: Approximately 150 cm wide.
Door Widths: All internal doors are approximately 90 cm wide.
Turning Space: Good in the open-plan areas and bathroom; limited but usable in Bedroom 1; not available in Bedroom 2.
Floor Level: The apartment is on the ground floor.
Passenger Lift: Not provided.
Internal Ramps: None.
Accessible Stairs: Not applicable to the ground-floor apartment.
Handrails: No internal handrails are provided.
Clear Routes: The apartment is kept clean and clear of obstacles, and the entrance through the apartment is kept clear.
Seating: A corner sofa and armchair are provided.
Flooring: Laminate flooring in the open-plan areas, carpet in the bedrooms and vinyl in the bathroom.
Wayfinding Signage: There is no general signage in or around the apartment apart from emergency exit signs.
Assistance Dogs: Allowed throughout the apartment.

The main bathroom can be used by a wheelchair user, although it does not have all the grab rails on the walls. The en-suite is not wheelchair accessible. The wash basin is at a good height, and the kitchen table is accessible. Space for wheelchair users is limited in some areas of the apartment.

Accessible Toilet: The main bathroom is accessible, but the en-suite is not wheelchair accessible.
Emergency Pull Cord: Not provided.
Grab Rails: The bathroom does not have all the grab rails on the walls.
Wheelchair Turning Space: Limited in some areas.
Wash Basin: The wash basin is at a good height.
Baby Changing: Not provided.
Changing Places Toilet: Not provided.
Accessible Service Counter: Not applicable.
Accessible Seating: A corner sofa and armchair are available.
Accessible Bedrooms: Bedroom 1 has limited but usable space; Bedroom 2 does not have wheelchair turning space.
Meeting Rooms: Not applicable.
Dining Area: The kitchen table is accessible.
Payment Point: Not applicable.
Drinking Water: No specific accessible drinking-water facility is provided.

The apartment has good lighting throughout, including spotlights in the kitchen area. It is set back from the road, which is not busy, and residents within the building keep noise to a minimum. A portable loop is available for the television when used by someone with a hearing aid, and the website has accessibility tools.

Hearing Assistance: A portable loop is available for the television when used by someone with a hearing aid.
Quiet Space: The apartment is set back from the road, which is not busy, and residents keep noise to a minimum.
Large Print: Not provided.
Braille: Not provided.
High-Contrast Signage: Not provided.
Plain English Signage: No specific plain English signage is provided.
Lighting: Good lighting is provided throughout the apartment, with spotlights in the kitchen area.
Background Noise: The setting is generally quiet.
Disability Awareness Training: No specific training is identified.
Alternative Information Formats: No alternative formats are identified.
Accessible Website: The website has accessibility tools.

The emergency exit is back through the entrance doors. There are two doors to exit the apartment. The fire alarm is audible only, and emergency exit signs are provided and meet UK standards.

Evacuation Procedure: The emergency exit is back through the entrance doors.
Escape Route: There are two doors to exit the apartment.
Refuge Area: No refuge area is provided.
Evacuation Chair: No evacuation chair is provided.
Visual Fire Alarm: No visual fire alarm is provided; the alarm is audible only.
PEEPs: Not required for the apartment.
Emergency Information: No emergency information in accessible formats is identified.
Emergency Exit Signage: Emergency exit signs are provided and meet UK standards.

Accessibility Tags:

These tags highlight the accessibility features and services reported by the venue. Please contact the venue before visiting if you have specific access requirements.

Reviews:

Excellent

3 reviews

accessiblefutures

August 26, 2026, 10:28 am

NICE!

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accessiblefutures

August 19, 2026, 12:19 pm

Nice place! I will come back again!

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accessiblefutures

August 19, 2026, 12:18 pm

Nice place!

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